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Ndengera 24/7 Desk — +250 788 000 000
Staff Portal
Gisenyi · Rubavu District · Western Province

Open before sunrise. Open all through the night.

Welcome to Ndengera CBC Polyclinic. Since 2010, we have cared for families in Gisenyi — with round-the-clock maternity care, emergency treatment, modern laboratory testing, and friendly outpatient visits.

Founded
2010
Emergency care
24/7
We serve
Rubavu District
The Ndengera CBC Polyclinic campus in Gisenyi — the Dr David Memorial Wing and clinic ambulances at the main entrance
The Ndengera CBC Polyclinic theatre team gathered around the operating light
Since 2010 · A Ndengera Foundation health mission

Rooted in Gisenyi. Caring for every family.

In 2010, the Ndengera Foundation opened its first small clinic room in Gisenyi, so families in Rubavu District would have an honest, caring place to bring a sudden fever, a mother about to give birth, or a sick child.

Today, Ndengera CBC Polyclinic has grown into a full hospital facility. Our team includes licensed doctors, dedicated midwives, laboratory technologists, and pharmacists, all working together with clear explanations and gentle care.

Care at Ndengera

Everything your family needs, in one place

See all our services
GYN-OBS

Gynecology & Obstetrics

Women's reproductive health, antenatal follow-up, cervical cancer screening, and obstetric consultation.

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INT-MED

Internal Medicine

General consultation, chronic disease management, fever triage, and clinical referral.

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PED

Pediatrics

Infant immunisation, EPI schedules, nutritional monitoring, and paediatric consultation.

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MAT

Maternity

Twenty-four hour delivery suites, certified midwife attendance, and post-partum neonatal monitoring.

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LAB

Laboratory

Automated haematology, microbiology, parasite microscopy, and biochemical assays.

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HOSP

Hospitalization

Inpatient admission, continuous nursing observation, and supervised recovery care.

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EMG

Emergency

Twenty-four hour emergency triage, stabilisation, and acute care admission.

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IMG

Medical Imaging

Ultrasound scanning, radiography, and diagnostic imaging reporting.

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DENT

Dental

Dental consultation, extraction, restorative therapy, and oral hygiene care.

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SUPP

Support Services

Reception, patient records, pharmacy support, hygiene, and facility operations.

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A Ndengera doctor examining an expectant mother during an antenatal consultation
24/7 Maternity Care

Safe motherhood at Ndengera, day and night

Labour does not wait for office hours. At Ndengera CBC Polyclinic, our maternity team in Gisenyi is ready every hour of the night.

  • Pregnancy check-ups (CPN) and ultrasound scans
  • Delivery rooms staffed around the clock
  • Care and vaccines after birth
  • Cervical cancer screening on site
The Ndengera Standard

Why families across Rubavu trust Ndengera

Licensed Doctors & Midwives

Every doctor and midwife at Ndengera holds a valid national licence.

Fast Laboratory Results

Modern lab equipment means most results are ready within the hour.

We Explain, We Don’t Rush

Our staff explain every test and prescription in Kinyarwanda, English, French, or Swahili.

Open Day and Night

Our emergency and maternity doors never close, in Gisenyi.

Clear Insurance & Billing

We work with Mutuelle (CBHI), RSSB/RAMA, MMI, and private insurers, at posted rates.

CBHI RAMA MMI RADIANT SANLAM BRITAM PRIVATE

Backed by Ndengera Foundation

Part of the Ndengera Foundation’s long-running commitment to community health.

Governance

Board of Directors

The board carries responsibility for the direction, clinical standards and stewardship of Ndengera CBC Polyclinic.

Rev. Ndengera
Founder 01

Chairperson & Founder

Rev. Ndengera

Founded Ndengera CBC Polyclinic in 2010, opening the first medical consultation room in Gisenyi to protect vulnerable families, subsidise maternal childbirth, and provide accessible care along Lake Kivu.

Executive Management 02

Managing Director

To be assigned

Holds executive responsibility for the administration, finance, staffing and day-to-day operation of the polyclinic.

To be assigned
Medical Directorate 03

Director of Medical Services

To be assigned

Directs clinical governance, diagnostic quality control, and adherence to Rwanda Ministry of Health protocols across every department.

Operations Directorate 04

Director of Services

To be assigned

Oversees patient services, reception and records, supply and pharmacy support, hygiene, and the running of the clinic facility.

Registered Medical Faculty

Meet our certified doctors

View full medical team
GYN-OBS Active Duty

Dr. Ndisebuye Thacien

Gynecologist & Obstetrician

Gynecology & Obstetrics

Gynecology & Obstetrics
GYN-OBS Active Duty

Dr. Ntamulenga Gurhamanywa

Gynecologist & Obstetrician

Gynecology & Obstetrics

Gynecology & Obstetrics
INT-MED Active Duty

Dr. Zagabe Mapendano Jean

Chief of Medical Staff & General Practitioner

General Medicine

Internal Medicine
INT-MED Active Duty

Dr. Bihizimana Pascal

Internist (Internal Medicine)

Internal Medicine

Internal Medicine
Health News & Notes

Updates from Ndengera

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Find Us

Gisenyi, Rubavu District

Ndengera CBC Polyclinic sits close to Gisenyi town centre, with clear road access for ambulances and private cars.

Our Address
Gisenyi, Rubavu District, Western Province, Rwanda
Phone
Reception Desk: +250 788 000 000
Emergency Desk: +250 788 000 000
Opening Hours
Emergency & Maternity: open 24/7
Outpatient Clinics: Mon–Sat, 07:30–18:00
Full contact & directions
The main entrance of Ndengera CBC Polyclinic in Gisenyi

Ndengera CBC Polyclinic

Gisenyi, Rubavu District, Western Province, Rwanda

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Your care at Ndengera doesn’t have to wait.

Book a doctor visit online, or call our 24/7 desk right now.