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Our Story · Founded 2010 · Gisenyi, Rubavu

Built on care. Grounded in trust.

Ndengera CBC Polyclinic began as a single consultation room opened by the Ndengera Foundation in 2010, answering a plain need in Gisenyi: somewhere reliable to bring a fever, a birth, or a worry. Years on, that room has grown into a fully accredited, 24-hour polyclinic serving Rubavu District and the families who cross the border to reach it. What has not changed is who it was built for.

Institutional Record
Founding year
2010
Status
Accredited 24-hour polyclinic
Founding body
Ndengera Foundation
Catchment
Rubavu & Western Region
Governance

Board of Directors

The board carries responsibility for the direction, clinical standards and stewardship of Ndengera CBC Polyclinic.

01
Rev. Ndengera
Founder

Chairperson & Founder

Rev. Ndengera

“Founded Ndengera CBC Polyclinic in 2010, opening the first medical consultation room in Gisenyi to protect vulnerable families, subsidise maternal childbirth, and provide accessible care along Lake Kivu.”

02
Executive Management

Managing Director

To be assigned

“Holds executive responsibility for the administration, finance, staffing and day-to-day operation of the polyclinic.”

03
To be assigned
Medical Directorate

Director of Medical Services

To be assigned

“Directs clinical governance, diagnostic quality control, and adherence to Rwanda Ministry of Health protocols across every department.”

04
Operations Directorate

Director of Services

To be assigned

“Oversees patient services, reception and records, supply and pharmacy support, hygiene, and the running of the clinic facility.”

Medical & Support Staff

Our clinical team, department by department

Every practitioner and department lead on duty at the polyclinic.

20 Practitioners on Schedule
01

Gynecology & Obstetrics

GYN-OBS Doctors Clinic Block B — Room 106
GYN-OBS Doctors
To be assigned

To be assigned

Chief of Gynecology & Obstetrics

Specialty

Gynecology & Obstetrics

Gisenyi Campus Book Visit
GYN-OBS Active Duty
Dr. Ndisebuye Thacien

Dr. Ndisebuye Thacien

Gynecologist & Obstetrician

Specialty

Gynecology & Obstetrics

Licence: 2489
Gisenyi Campus Book Visit
GYN-OBS Active Duty
Dr. Ntamulenga Gurhamanywa

Dr. Ntamulenga Gurhamanywa

Gynecologist & Obstetrician

Specialty

Gynecology & Obstetrics

Gisenyi Campus Book Visit
02

Internal Medicine

INT-MED Doctors Block A — Room 101
INT-MED Doctors
Dr. Zagabe Mapendano Jean

Dr. Zagabe Mapendano Jean

Chief of Medical Staff & General Practitioner

Specialty

General Medicine

Licence: 3541
Gisenyi Campus Book Visit
INT-MED Active Duty
Dr. Bihizimana Pascal

Dr. Bihizimana Pascal

Internist (Internal Medicine)

Specialty

Internal Medicine

Licence: 0992
Gisenyi Campus Book Visit
INT-MED Active Duty
Dr. Jean Paul Manikuze

Dr. Jean Paul Manikuze

Internist (Internal Medicine)

Specialty

Internal Medicine

Licence: 4115
Gisenyi Campus Book Visit
INT-MED Active Duty
Dr. Pioka Leze Yannick

Dr. Pioka Leze Yannick

General Practitioner

Specialty

General Medicine

Licence: 4382
Gisenyi Campus Book Visit
INT-MED Active Duty
Dr. Safari Kinesha Urbain

Dr. Safari Kinesha Urbain

General Practitioner

Specialty

General Medicine

Licence: 3501
Gisenyi Campus Book Visit
INT-MED Active Duty
Dr. Amini Placide

Dr. Amini Placide

General Practitioner

Specialty

General Medicine

Gisenyi Campus Book Visit
03

Pediatrics

PED Doctors Pediatric Unit — Room 109
PED Active Duty
Dr. Uwizeyimana Anastase

Dr. Uwizeyimana Anastase

Pediatrician

Specialty

Pediatrics

Licence: 4328
Gisenyi Campus Book Visit
04

Maternity

MAT Department Chief Maternity Wing — Ground Floor
MAT Department Chief
To be assigned

To be assigned

Chief of Maternity Unit

Specialty

Midwifery & Obstetric Care

Gisenyi Campus Book Visit
05

Laboratory

LAB Department Chief Diagnostic Block — Room 104
LAB Department Chief
To be assigned

To be assigned

Chief of Laboratory Services

Specialty

Clinical Pathology & Diagnostics

Gisenyi Campus Book Visit
06

Hospitalization

HOSP Nurse in Charge Inpatient Wing — Ward 1
HOSP Nurse in Charge
To be assigned

To be assigned

Nurse in Charge — Hospitalization Ward

Specialty

Inpatient Nursing Care

Gisenyi Campus Book Visit
07

Emergency

EMG Nurse in Charge Emergency Block — Entrance A
EMG Nurse in Charge
To be assigned

To be assigned

Nurse in Charge — Emergency Unit

Specialty

Emergency & Triage Nursing

Gisenyi Campus Book Visit
08

Medical Imaging

IMG Department Chief Diagnostic Block — Room 108
IMG Department Chief
To be assigned

To be assigned

Chief of Medical Imaging

Specialty

Radiography & Ultrasound

Gisenyi Campus Book Visit
09

Dental

DENT Department Chief Dental Unit — Room 112
DENT Department Chief
To be assigned

To be assigned

Chief of Dental Services

Specialty

Dental Surgery & Oral Health

Gisenyi Campus Book Visit
DENT Active Duty
Dr. Niyonizeye Marie Solange

Dr. Niyonizeye Marie Solange

Dental Therapist

Specialty

Dental Therapy

Licence: 00450422
Gisenyi Campus Book Visit
DENT Active Duty
Dr. Niyigaba Cyprien

Dr. Niyigaba Cyprien

Dental Therapist

Specialty

Dental Therapy

Licence: 20172923
Gisenyi Campus Book Visit
DENT Active Duty
Dr. Dushimirimana Egide

Dr. Dushimirimana Egide

Dental Therapist

Specialty

Dental Therapy

Licence: 07052922
Gisenyi Campus Book Visit
10

Support Services

SUPP Support Team Administration Block — Reception
SUPP Support Team
To be assigned

To be assigned

Head of Support Services

Specialty

Reception, Records & Facility Operations

Gisenyi Campus Book Visit
The origin story

From a single room to a complete polyclinic for Rubavu

The need — 2010

Families around Gisenyi faced long, often costly journeys for routine diagnostic tests, fever triage, and safe deliveries. A birth complication or a bout of malaria could mean hours of travel before anyone was seen.

The response

Rev. Ndengera and local community leaders opened the first consultation room to provide immediate relief and dignified maternal support — treating the first patients as neighbours, not case numbers.

The expansion

That single room grew methodically: an accredited diagnostic laboratory, dedicated 24/7 labour suites, ultrasound imaging, and a regulated pharmacy — each added as the need for it became undeniable, never ahead of the community's trust.

The Ndengera CBC Polyclinic campus today — the Dr David Memorial Wing and clinic ambulances at the main entrance
Ndengera Mission

To deliver fair, scientifically grounded, and deeply compassionate healthcare that preserves the dignity of every patient, regardless of background.

Ndengera Vision

To be Western Rwanda's most trusted community polyclinic, known for clinical accuracy, maternal safety, and accessible care.

The clinical pillars

What every medical decision here is measured against

Clinical integrity & ethics

Strict adherence to Rwanda Ministry of Health guidelines and national medical council protocols.

Patient dignity

Every person treated as a neighbour, with each diagnosis explained clearly and without a rushed consultation.

Continuous availability

Open 24 hours a day, 365 days a year, for labour, trauma, and sudden fevers.

Compassionate accessibility

Fair, transparent pricing, working alongside public and private insurance schemes.

The wider mission

The polyclinic is the clinical arm of a larger foundation

The Ndengera Foundation's work in Rubavu doesn't stop at the clinic doors. Health, education, and household support move together — because a community's wellbeing is rarely just a medical question.

Healthcare

Ndengera Polyclinic

Direct clinical treatment, surgical triage, maternal delivery, and 24/7 emergency care.

Education & early childhood

Community programs

Health literacy, nutritional training for mothers, and community hygiene initiatives.

Household empowerment

Vulnerable communities

Subsidised screenings, cervical cancer outreach, and social support for families in need.

2010 — Today · Our Evolution

Institutional milestones

2010

Foundation established

The Ndengera Foundation opens the first outpatient consultation room in Gisenyi.

2014

Maternity & labour ward commissioned

A dedicated 24/7 maternity wing opens, ending the need to travel for a safe delivery.

2018

Laboratory modernization

Automated hematology, biochemistry, and microbiology analyzers integrated into the diagnostic lab.

2021

Women's health program launched

Specialised cervical cancer screening begins, using visual inspection (VIA) and on-site cryotherapy.

2024 – 2026

Outpatient expansion

Consultation wings expanded and electronic patient scheduling introduced across departments.

Clinical governance

How medical quality is maintained

Trust is earned in the details most patients never see — calibration logs, licensing checks, and cold chains that never break.

Certified practitioners
All physicians, midwives, and laboratory technologists are licensed with the Rwanda Medical and Dental Council (RMDC) and the National Council of Nurses and Midwives (NCNM).
Diagnostic precision
Regular equipment calibration, internal laboratory quality controls (IQC), and temperature-controlled cold chains for vaccines and medicines.
Patient privacy
Confidential consultation rooms and secure medical recordkeeping, following national privacy standards.

Explore our clinical departments, or book a consultation.

Meet our doctors in Gisenyi — serving families since 2010.